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Why am I unable to access my Google account through the built-in browser?

Updated over 9 months ago

If you attempt to log into your Google account on Octoparse, you may come across the following error message: "Google was unable to sign you in."

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No worries, we've got a solution for you.


Step 1

  • Go to Task Settings

Step 2

  • Click Run Settings > Add custom user agent

Step 3

  • Paste the string below under the User Agent string and click Add to save

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.164 Electron/13.1.8 Safari/537.36

Step 4

  • Select the added UA from the Browser Ver. box and click Save

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