Valued customers,

Our Cloud service has been unstable recently. Apologies for the inconvenience caused to you.

Due to the increase of our business volume, our storage servers are under pressure. We have been updating the Cloud service to handle it, but still encounter service outages during the process.

Cloud service is now back to normal. Please check if you can view the most recent data. Historical Cloud data is expected to be recovered within 48 hours.

Should you have any enquiries, please contact us. Thank you for your attention and sorry for any inconvenience caused.

If you're a user from Japan, please check the following link: https://helpcenter.octoparse.jp/hc/ja/articles/5971071937180

日本の方はこちらからご確認ください。https://helpcenter.octoparse.jp/hc/ja/articles/5971071937180

The Octoparse Team

Did this answer your question?