Resend activation email

Reasons you did not receive an activation email:

• There was a typo or error in the email address used for signing up
• For some reason, you might not have successfully signed up for an account
• The activation email was caught by your spam filter
• Your email provider might have blocked the automated email message

What you can do:

• Request for an activation email to be resent - select “Resend activation email” from your user center 

• Check your spam or junk mail folder for an email from service@mail.octoparse.com.
• Add service@mail.octoparse.com to your email contacts or approved senders list.
• Try signing up again with the same email address. If the account already exists, you’ll see an error indicating that there is a username for that email address already exists.  Reset your password from the forget password page . The password reset message will be sent to your email. Then log in to your user center and resend the activation email.
• Contact us to activate your account.