I update the Windows 10 recently and Octoparse suddenly cannot work. Nothing happens after I click the icon. How to fix it?
Octoparse is incompatible with Windows update 10 KB4535996. Please try to uninstall the update and then reinstall Octoparse.
Steps for uninstalling update are below:
- Open the Settings app via Windows+I.
- Choose the “Update & security” option.
- Switch to the “Windows Update” tab.
- Click “View update history”
- Click “Uninstall updates”
- Select the KB4535996 update and uninstall it.
We will release a new version that will be more compatible with the Windows system. Stay tuned:)