Having trouble extracting.

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jeremyear

• March 19, 2020 04:24

I'm having trouble extracting the phone number from the following company directory site:

https://us.kompass.com/a/food/03/

Once I click into the company information I need to click the "call the company" to have the phone # display in order to extract the data.  I've tried using xpath in the advanced options but that's not working, I get an error 200 message.  The xpath I'm using I'm getting from inspecting on the button from the website and using the Copy/XPAth function.  Anyone have any other suggestions?

//*[@id="contactCompanyHipayModalBody-contactCompanyForCompany-US1059991"]/div/div[3]/a

Thanks in advance

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• Official comment

  

  Emma

  • March 19, 2020 10:10

  Hi jeremyear,

  Thank you for reaching out.

  Please try this XPath: //div[@class="freePhoneNumber"]

  Best regards,

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  jeremyear

  • March 19, 2020 12:58

  Thanks Kara,

  I tried the XPath suggested and still got an error 200,  I tried it in both Matching XPath as well as in Iframe.  Any other suggestions?

   

   

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  Emma

  • March 20, 2020 02:29

  Hi jeremyear,

  Thank you for your reply.

  Please submit a ticket through https://helpcenter.octoparse.com/hc/en-us/requests/new with the task you built attached. So we can check if the workflow and other settings are correct.

  Please follow the instructions in this tutorial to export the task: How to export a task?

  Cheers,

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