local extraction username or password error

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avesta

• March 21, 2020 17:54

when I run every task for every site, also for the template tasks, I face to this error: "remind: the username or password is incorrect"
I change my my password and I create a new account, but my problem didn't solve.
please guide me

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  avesta

  • March 21, 2020 17:55

  I try to follow the "Octoparse Hello World" instruction.  But I faced to that error again. Local extraction didn't start. and show the error that I said. 

   

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  Kara

  • March 23, 2020 04:19

  Hi avesta,

  Thank you for reaching out.

  We've already received your request via ticket, will get back to you soon.

  Best regards,

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