Login/password issue

Comments

3 comments

  • Kara

    Hi Jeff,

    Thank you for reaching out.

    Please try with all the available browsers in both version7 and version8, just as the image below shows:

     

     

     

    Best regards,

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  • cormad

    Hi Kara, 

    I tried the same version of Chrome that is on my desktop with no luck. 

    Could I share (privately) the URL for you to try ? I will definitely if I can get this to work. 

    It will save me hours per day. 

    Note: I am trying to connect to remote northern sites with high Latency. 

    Thanks 

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  • Kara

    Hi Jeff,

    Sorry for the late reply.

    Sure, you can submit a ticket through https://helpcenter.octoparse.com/hc/en-us/requests/new and ask for Kara, my colleagues will reconnect us.

    Best regards,

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