Account Issues
New postActivation, subscription, payment, trial, discount
Show all
Sort by newest post
-
Will all of my previous tasks created in my Windows app now be available through my new Mac-based app? Pinned Featured0 votes 1 comment
-
Octoparse Community Guideline Pinned Featured0 votes 0 comments
-
Account activation & subscription & payment & premium trial & up/downgrade & cancellation & deletion Pinned0 votes 0 comments
-
FREE PLAN abruptly STOPPED with a requirement to UPGRADE.0 votes 1 comment
-
Not able to change user0 votes 2 comments
-
Unable to Download: Secure Connection Failed - PR_CONNECT_RESET_ERROR0 votes 1 comment
-
How would I go about getting the discount for the student?0 votes 1 comment
-
Can I input company inofrmation on the invoice?0 votes 1 comment
-
How can I pay for a one-time exportation0 votes 1 comment
-
Why can't I login0 votes 1 comment
-
Can you refund the money since I forgot to cancel the trial subscription?0 votes 0 comments
-
Sorry that we cannot verify your payment information.0 votes 0 comments
-
Free plan with no credit card?0 votes 1 comment
-
Can I terminate my monthly billing at anytime0 votes 1 comment
-
Need to change my email. I entered in the wrong email0 votes 1 comment
-
How can I unsubscribe from my current payment plan?0 votes 1 comment
-
How can I get a PDF of the invoice0 votes 1 comment
-
I cannot find the cancel trial button0 votes 1 comment
-
How can we sign up as a team of 40 votes 1 comment
-
Hello, I was in the free trial and reached my 100 crawlers limit.0 votes 1 comment