Nested loop action fails upon reload of crawler

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2 comments

  • Fergus

    Hi,

    Sometimes. when a task has multiple loops, it will take 3-5 minutes to load the configurations and the website structure in the built-in browsers. If it keeps occurring, it may be a bug in the program. Could you send your task to us via this link? We will check the task for you. 

    https://helpcenter.octoparse.com/hc/en-us/requests/new

     

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  • caitinc

    Hi Fergus,

    I did sent in a request, but haven't herd anything back. I just sent in another -- hoping to get a response this time.

    If i need to make adjustments to the timing of my crawler, please also just let me know. I am happy to do so.

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