FAQ

Answers to frequently asked questions among users

Scarlett avatar Yina Huang avatar Kisad avatar +1
53 articles in this collection
Written by Scarlett, Yina Huang, Kisad and 1 other

Notice of Cloud Data Storage Issue(0916)

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

How do I import the URLs from Google Sheet

Import the URLs from Google Sheets to make URL updates easier.
Yina Huang avatar
Written by Yina Huang
Updated yesterday

How to deal with the "Next 10 pages" button

Create pagination for pages with the next 10 page button.
Yina Huang avatar
Written by Yina Huang
Updated yesterday

How to Interact with the web page before getting data auto-detected?

Scarlett avatar
Written by Scarlett
Updated over a week ago

Why Octoparse is not opening the URL I entered normally?

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why can't I split a text box value into several lines and put them into different data fields?

Octoparse avatar
Written by Octoparse
Updated over a week ago

I accidentally deleted one of my tasks and its data. Can I undelete it?

Kisad avatar
Written by Kisad
Updated over a week ago

Failed to save tasks due to website retriction

Yina Huang avatar
Written by Yina Huang
Updated this week

Can I scrape encrypted phone numbers from any website (e.g. Justdial)?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Data fetched to the incorrect data fields?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

What kind of websites/data can be scraped with Octoparse?

Kisad avatar
Written by Kisad
Updated over a week ago

Why is there no "Loop click next page" option when I click on a next page button?

Kisad avatar
Written by Kisad
Updated over a week ago

How to bypass Ads pop-up in Octoparse?

Scarlett avatar
Written by Scarlett
Updated over a week ago

Is web scraping via Octoparse legal and ethical?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Is my data safe with Octoparse?

Octoparse avatar
Written by Octoparse
Updated over a week ago

How to change a single link extraction to multiple links?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

How to scrape more information which needs to be clicked to show?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Infinite Scroll has been set up but no new elements added to the list?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Speed up scraping by using a URL list

Scarlett avatar
Written by Scarlett
Updated over a week ago

Can Octoparse input two lists of text correspondingly?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

How to clear cache for Mac?

Scarlett avatar
Written by Scarlett
Updated over a week ago

What to do when I reach the task limitation?

Kisad avatar
Written by Kisad
Updated over a week ago

How to fix the "Not the right webpage?" error after the auto-detect

Scarlett avatar
Written by Scarlett
Updated over a week ago

How to deal with data missing on a Cloud run?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I select the entire section of an item instead of part of it?

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why do I get so many duplicates? (V8.4)

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why does Octoparse only click the first item and stop?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why does Octoparse scrape less data when there should be more? (V8.4)

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why does the task get no data in the Cloud but work well when running in the local? (V8.4)

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why does my task stop shortly after it runs?

Octoparse avatar
Written by Octoparse
Updated over a week ago

Why does the task wait for a long before scraping the second page?

Octoparse avatar
Written by Octoparse
Updated over a week ago

How to select a specific option from a drop-down list?

Kisad avatar
Written by Kisad
Updated over a week ago

How to scrape the full image URLs instead of the thumbnails?

Kisad avatar
Written by Kisad
Updated over a week ago

Why am I getting blank fields from cloud extractions?

Kisad avatar
Written by Kisad
Updated over a week ago

What to do if Octoparse does not recognize all the elements in the list?

Kisad avatar
Written by Kisad
Updated over a week ago

How can I scrape data faster in Cloud?

Octoparse avatar
Written by Octoparse
Updated over a week ago

How to search a keyword when there is no submit button?

Kisad avatar
Written by Kisad
Updated over a week ago

Why does Octoparse skip pages during the scrape?

Kisad avatar
Written by Kisad
Updated over a week ago

How to update my URL list?

Scarlett avatar
Written by Scarlett
Updated over a week ago

What to do if Octoparse scrapes the last page forever?

Kisad avatar
Written by Kisad
Updated over a week ago

Why does the Cloud not start all the tasks I run?

Kisad avatar
Written by Kisad
Updated over a week ago

What should I do when my task runs slowly?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I extract the search keywords entered?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I keep the duplicates in the Cloud runs?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How to solve CAPTCHA in Octoparse?

Scarlett avatar
Written by Scarlett
Updated over a week ago

Why is data shown in the preview section missing in an actual data run?

Kisad avatar
Written by Kisad
Updated over a week ago

Why can't I find the option to scrape the URLs when I select a clickable link?

Kisad avatar
Written by Kisad
Updated over a week ago

What if I want to dump a line when a field is empty?

Scarlett avatar
Written by Scarlett
Updated over a week ago

How can I download and insert the matching image of a product into the same data row?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why do I see a blank page after clicking an item?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why can't I get data scraped in order during cloud runs?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Why can't I log into my Google account in the built-in browser?

Yina Huang avatar
Written by Yina Huang
Updated over a week ago

Fix errors for exporting to databases

Yina Huang avatar
Written by Yina Huang
Updated over a week ago